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Right of withdrawal

Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his
commercial or independent professional activities.)
Instructions for revocation
Revocation right
You have the right to revoke this contract within 14 days without specifying any reasons.
The revocation period is 14 days with effect from the day,
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered
one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered
several products within the scope of a standard order and these products are delivered separately;
To exercise your right of withdrawal, you must inform us (ineo Pharma GmbH, Formerweg 9, 47877 Willich, Telephone number: +49 (0)
2154-8826-282, E-Mail address: info@ineopharma.de) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your
decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the
expiry of the revocation period.

Consequences of revocation

If you cancel this contract, we are required to reimburse the amount of all payments received from you, including delivery charges (with the exception of extra costs arising from your selection of a method of delivery deviating from the cheapest standard delivery offered by us) immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. This reimbursement, will proceed via the same payment method used by you for the original transaction, unless otherwise expressly agreed with you; in no event will you be charged for this refund.

We reserve the right to refuse repayment until we have received the return of goods or until you have provided evidence that you have returned the goods, whichever occurs earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you informed us of the cancellation of your contract. The time limit is deemed to be met when you dispatch the goods to us before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You shall be liable for any depreciation of the goods only if such depreciation is due to handling of the goods which is not necessary to examine their nature, properties and functionality.

Reasons for exclusion or expiration

The right of revocation does not apply to the following contracts

- the supply of goods which are not prefabricated and the manufacture of which is determined by the consumer's individual choice or intended use or which are clearly tailored to the consumer's personal needs;
- for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;
- the delivery of alcoholic beverages, the price of which was agreed at the time of entering into the contract, but which can be delivered no earlier than 30 days after entering into the contract and the current value of which is dependent on market fluctuations over which the supplier has no control;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of revocation expires before maturity in the case of contracts

- for the delivery of sealed goods which, for health or hygiene reasons, are not suitable for return if their seal has been broken post delivery;
- for the delivery of goods if these have been irreversibly mixed with other goods after delivery because of their inherent characteristics;
- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken post delivery.

Sample withdrawal form

(If you wish to cancel your contract, please fill out and return this form)

- To ineo Pharma GmbH, Formerweg 9, 47877 Willich, FAX: +49 (0) 2171-7534997, e-mail adress: ineo@ineopharma.de:

- I/we (*) herewith cancel the contract entered into by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received